A Few Words About Us

Gaia ITES is a California headquartered business & knowledge outsourcing firm. We deliver innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and domain experts for each account, Gaia ITES is able to provide a multi-channel approach via voice, live chat, e-mail and social media engagement.

 Since 2001, Gaia ITES has helped businesses worldwide manage their front and back office needs affordably and efficiently with customized solutions to fit every challenge and any budget. From call center services to virtual assistance to lead generation needs and beyond, we’ve worked closely with large and small businesses around the world, creating innovative ways to enhance the relationships they have with their customers.

Our principals possess expertise in managing complex businesses in the IT, architecture and real estate sectors. Gaia ITES taps into their vision and exposure to international best practices in its endeavor to delight enterprise clients.

What We Offer

1. Cost Effective Service
To delight clients by providing impeccable quality, value and a platform for exponential growth in a wide range of domains and verticals at the most competitive price.

2. Exceptional Quality
To provide international enterprises with a partnership proposition that delivers exceptional quality in our service delivery.

3. Long Lasting Association
To grow in parallel with our clients, building customized solutions for them.


Gaia ITES India Advantage:

Working from a cost effective delivery center that can meet and exceed all our client’s needs and expectations, we made a strategic decision in 2002 to invest in a global delivery center in Pune, India. This decision has added significant value to our clientele, as they have been the beneficiaries of what has now become a global business trend.

The strategic decision to operate from Pune was made to take advantage of acquiring a steady stream of skilled and talented professionals trained by the premiere educational institutions that exist in this city.

Our India Center is headed by resourceful and experienced management that design and implement innovative back office solutions for various industries ranging from airlines & travel, insurance, accounting and utilities, to name just a few. The Pune Global Delivery Center functions as an extension arm of our onshore operations. It enables us to leverage our resources and provides scalability on demand for our clients.

 The rules of the new economy are simple – you either run lean and mean, or make way for those who can. We encourage businesses to experience our great quality of service, at the same time efficiently reducing costs.

For a no-obligation quote Contact Us, or Call Us at (310) 308-7746